Property Redress Scheme

October 1st was the date all Letting Agents were required to join a government authorised consumer redress scheme.

You may be required to give information regarding your Professional Indemnity Insurance policy. The Property Ombudsman Limited requires a limit of indemnity a minimum of £100,000 with a maximum excess of £1,000, unless the policy is endorsed with endorsement L1391.

If we do not already cover your business insurance, including the Professional Indemnity, we can offer you a quotation at renewal. There is no obligation to take up our quotation; however we may be able to offer you better terms. If this is of interest, please email your renewal date to We will then organise for one of our team to contact you 8-10 weeks prior to renewal.